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Latest Articles

Creating AI value with enterprise context
Across a business, any number of AI platforms, systems, and tools may be at work simultaneously—for example, AI-powered customer platforms, conversational assistants, and workflow and process automation tools. Each one is sophisticated, advanced, and quick to respond. But, when set to work, the outcomes and actions that emerge may be wrong, confused, or lacking a… Read more – ‘Creating AI value with enterprise context’.
Governments Can’t Just Adopt Emerging Technology. They Must Shape It.
Government technology leaders face a growing challenge. Emerging technologies are advancing quickly, but deciding what to do about them is becoming harder. Which technologies should government invest in now? Which could improve services, increase produ... Read more – ‘Governments Can’t Just Adopt Emerging Technology. They Must Shape It.’.
I’m Digging Into Price Optimization And Management — Here’s What I’m Learning
I’ve spent much of my career thinking about B2B pricing. Before becoming an analyst, I managed global B2B businesses with lots of SKUs and channels and the pricing complexity that comes with a far-flung supply chain, transfer costs, and multi-tier dist... Read more – ‘I’m Digging Into Price Optimization And Management — Here’s What I’m Learning’.

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