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Elon Musk and Sam Altman are going to court over OpenAI’s future

After a yearslong legal feud, Elon Musk and OpenAI CEO Sam Altman are heading to trial this week in Northern California in a case that could have sweeping consequences. Ahead of OpenAI’s highly anticipated IPO, the court could rule on whether the company is allowed to exist as a for-profit enterprise and might even oust… Read more – ‘Elon Musk and Sam Altman are going to court over OpenAI’s future’.

Guest Speakers Reveal Where AI Belongs In CX — And How Leaders Protect Trust

As AI accelerates across CX, leaders are being pushed to define where it belongs — and what must remain human. Hear what leaders from Amazon Ads, ConsenSys, Disney, New York Life, U.S. Bank, and Voya Financial will share at CX Forum East to help you sh... Read more – ‘Guest Speakers Reveal Where AI Belongs In CX — And How Leaders Protect Trust’.

Is “Surveillance Pricing” Good Business Or A Bad Idea?

Pricing Gets Personal at JetBlue A JetBlue customer posted on X: “A $230 increase on a ticket after one day is crazy. I’m just trying to make it to a funeral.” The airline replied, suggesting trying “clearing your cache and cookies or booking with an i... Read more – ‘Is “Surveillance Pricing” Good Business Or A Bad Idea?’.

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